Cookie Policy

Last Updated: 05/09/2025

This Cookie Policy explains how Zontrek Private Limited (“Zontrek”, “Company”, “we”, “our”, or “us”) uses cookies and similar technologies on https://www.zontrek.com (“Website”).

This Policy should be read together with our Privacy Policy.


1. Scope and Acknowledgment

By accessing or using the Website, users acknowledge that certain data processing technologies, including cookies and similar mechanisms, may be deployed as part of the normal operation, security, and improvement of the Website.

To the extent applicable under law, such processing is undertaken in accordance with the Digital Personal Data Protection Act, 2023 and other applicable laws.


2. Nature and Purpose of Cookies

Cookies are small text files stored on a user’s device that enable the Website to function effectively, securely, and efficiently.

Zontrek uses cookies and similar technologies for the following limited purposes:

(a) Essential Operations

  • enabling core website functionality
  • maintaining session continuity
  • supporting checkout and transaction processing
  • ensuring system integrity and stability

(b) Security and Fraud Prevention

  • detecting unauthorized or suspicious activity
  • protecting user accounts and transactions
  • preventing misuse of services

(c) Service Improvement and Performance

  • understanding aggregated usage patterns
  • improving website performance and reliability
  • optimizing user experience

Such processing is carried out in a proportionate and limited manner, with reasonable safeguards to minimize data collection.


3. Legal Basis for Processing (India)

Zontrek relies on permissible uses under applicable law, including:

  • processing necessary for providing services requested by the user
  • ensuring information security and preventing fraud
  • compliance with legal obligations
  • reasonable and proportionate business purposes

To the extent required, users may exercise control through browser-level settings.


4. Third-Party Technologies

The Website may integrate or interact with third-party service providers (including but not limited to payment processors, logistics partners, analytics providers, or platform infrastructure providers).

These third parties may independently deploy cookies or similar technologies as part of their services.

⚠️ Important Clarification:

  • Zontrek does not exercise direct control over cookies or tracking technologies deployed by third-party providers
  • such processing is governed by the respective third party’s privacy or cookie policies
  • Zontrek acts as an intermediary platform for enabling such integrations where necessary for service delivery

Users are encouraged to review the policies of such third parties.


5. No Intentional Behavioral Profiling

Zontrek does not intentionally engage in:

  • intrusive behavioral profiling
  • unauthorized cross-platform tracking
  • sale of personal data

Any data processing is undertaken in a manner reasonably necessary for business operations and service delivery.


6. User Controls

Users may manage or restrict cookies through their browser settings, including:

  • blocking or deleting cookies
  • configuring alerts for cookie storage

Disabling certain cookies may impact Website functionality.


7. Limitation of Responsibility

To the maximum extent permitted by law, Zontrek shall not be responsible for:

  • cookies or technologies deployed by third-party providers
  • data processing carried out independently by such third parties
  • any limitations in functionality resulting from user-imposed browser restrictions

8. Evolving Legal Standards

Data protection laws in India are evolving. Zontrek adopts a good-faith, reasonable interpretation of applicable legal requirements and implements practices accordingly.

If regulatory requirements change, Zontrek reserves the right to introduce additional mechanisms, including consent-based tools, where necessary.


9. Updates to This Policy

This Policy may be updated from time to time to reflect operational, legal, or regulatory changes. Continued use of the Website constitutes acknowledgment of the updated Policy.


10. Contact Information

ZONTREK PRIVATE LIMITED
6/168 Fatak Moti Katra
Agra – 282003, Uttar Pradesh, India

Email: crm@zontrek.com
Phone: +91-8267883158